Frequently Asked Questions

About

What is The you?

THE YOU is an online exclusive brand launched by a NIFT Hyderabad alumni. We deal with men’s and women’s western, causal, party and ethnic wear. We also undertake customized orders.

What is the motto of your brand?

We want provide Indians the trend which other major fashion countries are running on at present. Not like the past trends which are off date in major fashion countries.

Shipping Information

Do you Ship all over India? And what are the shipping charges?

Yes, we do ship all over India. Shipping charges varies with the weight of the product. Free shipping on orders above INR 1500.

COD available all over India?

NO, COD is available only in Hyderabad as per now. And we are working to get COD all over India.

How long will it take to get my order?

As we are in Customization business the shipping time will vary

  • If the product is an accessory the item will be shipped in 2 days
  • If the product is a ready to wear the item will be shipped in 1 week
  • If the product is a customized order the item will be shipped in 15days-30days depends on the intricacy.

Payment Methods

What are the payment Options?

We are currently connected to Payumoney – The Fast, Easy and Secure Payment Solution to Help you Transact

Little bit about Payu

PayU India is the flagship company of Naspers group which is a $25 Billion internet and media conglomerate listed on London and Johannesburg stock exchanges respectively. PayU provides state-of-the-art payment gateway solutions to online businesses through its cutting-edge and award winning technology.

Return Policy

Do you accept returns?

We do not accept the returns for clothing as each and every order is customized. If you are not sure about the sizes Please check our size chart before purchase.

Have More Questions?